Issues
AVITA battery not fully charge and discharge in 4 mins
My Experience
Summary of Avita Laptop Feedback
Avita laptops are known for their affordable prices and sleek designs, but many users have reported that they are not very durable. Within a few months of purchase, many users have experienced problems with their batteries, keyboards, and overall performance. Additionally, Avita’s customer service has been described as poor, with many users waiting months for repairs or replacements.
Here are some of the key points from the feedback:
- Batteries often stop working after a few months of use.
- Customer service is slow and unresponsive.
- Laptops become slow and laggy even with light use.
- There are few authorized service centers, and even paid repair shops are reluctant to work on Avita laptops.
Overall, the feedback suggests that Avita laptops are not a good investment. While they may be affordable upfront, the cost of repairs and replacements can quickly add up. It is also important to note that Avita is a relatively new brand, so there is a risk that they could go out of business in the near future, leaving users without any support.
My personal opinion
I would not recommend buying an Avita laptop. There are many other brands that offer better quality and customer service. If you are on a tight budget, I would suggest looking for a used laptop from a more established brand.
Additional tips
When buying a laptop, it is important to do your research and read reviews from other users. This will help you to avoid buying a product that is known to have problems. It is also important to consider the warranty and customer service policies of the company you are buying from.
- Battery and Performance Issues: There seems to be a recurring theme of Avita laptops encountering battery malfunctions within just a few months of use. Beyond this, several users have indicated that these devices tend to underperform, becoming sluggish even when handling minimal tasks.
- Post-Purchase Support: A predominant concern across feedback was the unsatisfactory after-sales service provided by the brand. Many customers echoed sentiments of delays, misinformation, and the general unavailability of essential replacement parts, leading to prolonged periods of downtime.
- Considering Other Brands: Given the collective experiences shared, it appears that while Avita laptops might be budget-friendly, the post-purchase challenges could outweigh the initial cost benefits. Multiple individuals recommend looking at more established and reliable brands like DELL and HP for a smoother user experience.
- Trustworthiness of New Brands: A few users, having felt burned by their Avita experience, expressed hesitancy about investing in newer brands in the future. They emphasize the value of established trust and reliability that comes with more seasoned market players.
- Brand’s Positioning and Expertise: It’s noteworthy to mention that some users see Avita more as a “Lifestyle” brand, raising questions about its technical proficiency in the laptop domain. This perception might impact the brand’s credibility for some potential buyers.
- Challenges with Warranty and Repairs: Several users highlighted the hurdles they faced when seeking repairs, even for products still under warranty. The apparent scarcity of authorized service centers, especially in specific regions like Kolkata, further compounds this issue. Furthermore, the brand’s official avenues for support, like their website and helpline, were reported to be non-functional by some, adding to the overall frustration.